How Smart Submetering Prevented $750 in Losses in Gdańsk, Poland

Dombest implemented Mainlink and Axioma Metering’s solution in two multifamily buildings in Poland, covering 140 apartments.
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  • Location: Residential community in Gdańsk’s Kowale district

  • Scope: Two buildings, 6,700 m²

  • Implemented by: Dombest

The Gdańsk project shows how modern submetering protects communities from hidden losses and ensures transparent billing.

With ultrasonic meters and real-time monitoring:

  • Residents only pay for what they use.
  • Property managers save time and reduce disputes
  • Leaks are detected early, preventing wasted resources and unnecessary costs

The Problem 

In the residential community water billing was often inaccurate and delayed. Residents received estimated charges, which led to frequent disputes and frustration.

Property managers also had no clear visibility into where water losses occurred. Without real-time data, leaks and abnormal consumption could remain unnoticed for months, adding unnecessary costs to the community’s overall water bill.

The Solution

The residential community installed 280 water meters, 140 heat meters with instant access to usage data through Mainlink’s online platform. The system enabled:

  • Immediate anomaly detection
  • Automated meter readings (no resident involvement)
  • 24/7 data access for managers and residents
  • Alerts for abnormal consumption such as leaks or no flow.