NTEP-Certified Mobile App for Residents to Monitor Water Usage

Mainlink’s consumer mobile app is a user-friendly solution that promotes water conservation. Residents can effortlessly monitor their water consumption and receive critical notifications, including alerts for potential leaks—prompting timely action and supporting sustainable living. The app is fully compliant with California Code of Regulations UR.2 – Accessibility of Consumer Indication – and NIST Handbook 44, both of which require that meter readings be “readily observable.” With Mainlink’s mobile app, there’s no need for remote meter displays—helping you eliminate unnecessary hardware and avoid significant additional costs.

Eliminate Remote Meter Display With Mainlink's Residential Mobile App

California Code of Regulations UR.2 – Accessibility of Customer Indication – and NIST Handbook 44 require that water meters be “readily observable.” When meters are concealed behind walls, ceilings, or located in mechanical rooms, this has traditionally meant installing a remote meter display to ensure that residents and inspectors can access water usage data without tools or special access.

With Mainlink, there’s no need for costly wall-mounted meter displays. Our mobile app delivers meter data directly to residents’ smartphones—meeting regulatory requirements while saving property owners significant hardware and installation costs.

Mobile App vs. Wall Mounted Remote Meter Display: What Residents See

 

Feature 

Wall Meter Display 

Mainlink Residential App 

View daily usage 

Only on-site 

24/7 via phone 

Burst & Freeze alerts 

Not available 

Yes 

Usage history & charts 

None 

Yes 

Maintenance 

Batteries, wall damage 

None 

Upfront cost 

$200 per unit

$0 

Key Features of
Mobile App for Residents

Water, Heating and Cooling Usage Monitoring

Empower residents to monitor their water, heating or cooling energy usage. Ensure transparency by showing that what they used corresponds to what they paid—it’s as simple as that.

Alert Notifications

Tenants can receive instant alerts for water leakage, freezing temperatures, and bursts, allowing them to stay informed about their home situation and react promptly to prevent potential damage to their property.

Consumption history and yearly comparison

Residents have access to analyze historical data on their resource usage and compare it with yearly statistics.

Service call button

If residents need help at their property, they can access the emergency maintenance service phone number through the Mainlink mobile app.

Multi-apartment and Multi-utility Support

If you manage multiple properties as a resident, you can view all of your apartment consumption data in the Mainlink mobile app. Additionally, if you have different utility suppliers, they can all be added to the app.

App compatibility

The Mainlink app is compatible with iOS™ and Android™ powered smartphones:

Android™ operating system, minimum 8.0

iOS™ operating system, minimum iOS™ 9.0

Contact form

Discover how simple it can be to get more value from new and existing metering infrastructure